You’ve got questions and we’ve got answers to the most commonly asked spa and bounce house party questions.

What is a mobile spa birthday party?

A mobile spa birthday party is a hassle-free, convenient and fun way for parents to celebrate their little princess and their friends. The birthday girl and all of her friends get the royal treatment while being pampered and glammed and rocking out. 

What is included in each party package?

All our party packages include manicures, singing, dancing, activities, party hosts, entertainment, and fun to create unforgettable memories to make your girls feel truly special.

Every spa birthday party package features these extras:

  • Luxe Gather personalized digital invitations
  • Use of our silky soft Luxe Gather spa robes
  • Tiara and sash for the birthday girl 
  • Tutu’s and accessories for the Luxe Girls to wear on the bus 
  • Luxe Gather’s music playlist throughout the entire bash or we can play your own — just tell us your favorite songs.
  • The latest music videos playing throughout the spa birthday party bash on our extra large plasma TV

Where are Luxe Gather Mobile Spa parties held?

We bring the party to you so you can enjoy a hassle-free, fun, and exciting experience. Luxe Gather Mobile Spa parties can be held at your home or a venue of your choice. If you live in a condo, apartment complex or plan to host at a hotel or park please be sure to secure parking or hotel clearance for the bus.

How do I book a mobile spa party?

Booking your Luxe Gather mobile spa party is easy. In three simple steps, you will be on your way to creating a fun-filled and unforgettable experience.

  1. Choose the package that works best for you 
  2. Make your deposit to secure the date and time of your event 
  3. Sit back, relax and get ready to have a blast

Book yours today

How do I prepare for the Luxe Gather mobile spa party?

Once you have booked and reserved your date. It’s time for you to sit back, relax and get ready to have a blast. We will take care of the rest. 

  1. Choose the package that works best for you 
  2. Make your deposit to secure the date and time of your event 
  3. Sit back, relax and get ready to have a blast

Book yours today

What should the girls do to prepare for their Luxe Gather mobile spa party?

The girls should come prepared to have fun. Please remove any nail polish on their hands for maximum party time. 

Is there space on the bus for parents to stay?

Due to limited space and comfort, parents are not allowed on the bus while spa services are being performed.

However, one host parent can join in on the fun during party time. All other parents are welcome to relax and wait outside the bus for the pink carpet finale. 

Can we bring our own music?

All parties include Luxe Gather’s ultimate music playlist with the latest and greatest kids’ songs throughout the entire bash, but you are welcome to bring your own — just tell us your favorite songs.

The Luxe Gather spa bus features in-vehicle karaoke, CD/DVD players, AUX flash driver ports, and up-to-date sound systems to keep kids entertained during their spa service and party. We also have internet access so they can watch YouTube/VEVO karaoke videos and sing-alongs.

Should we tip the party hostesses?

Tips are not required but if we made your little girl’s party a one-of-a-kind experience, gratuities are appreciated.

Do you offer gift certificates?

Yes, you can purchase gift certificates here.

Do you offer other event services?

Yes, we cater to a wide variety of events including:

  • Birthdays
  • Back-to-school parties
  • Graduations
  • Special events
  • Girls night out parties
  • Slumber party entertainment
  • Movie nights 
  • School events 
  • Mommy & Me 
  • Christmas
  • Easter
  • Valentines 

Check out our other services.

What if I need to cancel my party?

You have up to 72 hours to provide written notice for all cancellations and rescheduling in order to apply your deposit as credit valid up to one year from the date of the party or you will forfeit your deposit. 

This is strictly enforced due to the reservation nature of our business. We will make every attempt to reschedule your party within the desired time frame should you need to reschedule.

What happens if a party is canceled due to inclement weather or mechanical failure?

If Luxe Gather Spa Bus cannot make it to your party due to extreme weather conditions or unforeseen mechanical failure, we will return your full deposit or make alternate party arrangements that are acceptable to the party host.

Is food allowed on the spa bus?

No food or drinks are allowed on the bus. 

How long is each spa bus party?

Our service lasts 2 hours, however, there may be parties that take place in less time, in this case, if the girls are ready and have enjoyed all the activities we offer, they can go down before the 2 hours.

Which surfaces work best for setup?

We offer set up both indoors and outdoors on any level surface that includes grass, turf, concrete, asphalt, cement, pavers and sports courts. For your safety and to avoid damage to our bouncers, we unfortunately cannot set up on gravel,rocks, on or near dirt or uneven surfaces. If you’re unsure, we would love for you to send us photos of the party space before your event date.

How many people can bounce at one time?

Our larger bounce houses (13′ x 13′ and up) have a maximum weight capacity of 700 pounds or 6 to 7 children/4-5 adults, whichever is exceeded first. 

 

Our Mini Castle (8′ x 8′) has a maximum weight capacity of 400 pounds or 5-6 children, whichever is exceeded first. Recommended for children ages 0-4 years old. 

 

The Bubble House does not have a weight limit; however, it is highly recommended that no more than 4 to 5 children/adults go inside at one time.

 

For all inflatables, we recommend that participants are of a similar age at all times to ensure safety, especially for smaller children.

Are the bounce houses clean?

Yes! Cleanliness is a top priority for us, not only to provide a safe and positive experience for our clients, but also to maintain the quality of our equipment. We clean and disinfect before each event and do not book the same bounce house more than once during any given day to allow for proper care of each unit.

Can you set up at public venues and parks?

Yes! We are fully licensed and insured, and registered vendors with Broward County, so we are qualified to set up our bounce houses at public places. It is the responsibility of the client to ensure that the venue or park allows inflatables on site and that there is a power source available within 50 ft of the setup area. Please note, most parks do not have a power source available in which case you can add a generator rental to your reservation for an additional fee. Additionally, most public parks will require an attendant to be present for the duration of your event when renting a bounce house or inflatable. Please reach out to us with any specific park or venue questions at hello@luxegather.com

Do you require a deposit?

Yes, to secure your event date we require $100 down as a deposit and the balance is due three (3) days before your delivery day/time. Deposits are non-refundable unless you request a cancellation more than seven (7) days prior to your event date. After that, we will apply your deposit towards a different date within a full calendar year.

What if there is no electrical access?

We can handle that. If you do not have a power source within 50 ft of the bounce house, we can provide a quiet generator with your rental for an additional fee.

Is your company insured?

We take the safety and security of our clients seriously. Luxe Gather is fully licensed and insured to provide bounce house rentals to the public. We are also registered vendors with Broward county. We are also certified by Safe Inflatable Operators Training Organization (SIOTO) to ensure our commitment to safety standards.

Are balloons included?

Balloons are available as an add on for any reservation. We offer balloons garlands as well as interior balloons for our Bubble House.

How are the bounce houses secured?

Our number one goal is to keep you and your loved ones safe so you can enjoy the fun. We follow and/or exceed the Consumer Product Safety Commission’s (CPSC) protocols for staking/anchoring inflatables and use high-quality, durable equipment to keep our bounce houses attached and secured to the ground.

Do you require a deposit?

Yes, to secure your event date we require $100 down as a deposit and the balance is due three (3) days before your delivery day/time. Deposits are non-refundable unless you request a cancellation more than seven (7) days prior to your event date. After that, we will apply your deposit towards a different date within a full calendar year.

What forms of payment do you accept?

We currently accept credit/debit payments or Zelle using hello@luxegather.com.

How far in advance should I make a reservation?

The sooner the better. Depending on the type of event and what your bounce house needs are, we suggest that you book as soon as you can to make sure a bounce house will be available for your special day. 

How do I reserve my event date?

Head to the “Book Now” tab on our website menu: 

  1. Select your bounce house
  2. Select your date and time
  3. Customize your rental with add-ons
  4. Get ready to bounce

We will follow up shortly with a proposal and rental contract. Please note, a $100 deposit is due to reserve your event date and the balance must be paid in full three (3) days prior to delivery. If you still have additional questions, contact us by email hello@luxegather.com or by phone (954) 228-5777 and we will walk you through each step of our party process.

Should I consider an attendant for my event?

An attendant is a great option to ensure that everyone gets to enjoy the party. Our attendant will monitor the safety of your guests as well as the cleanliness of the bounce house and custom details for the duration of your rental. Please note, most public parks will require an attendant to be present for the duration of your event when renting a bounce house/inflatable.

How far do you travel?

We will go the distance to bring the bounce to your special event. We service all of Broward and parts of Palm Beach county with delivery included for all rentals within 20 miles of 33076.

What is your weather policy?

If weather conditions are questionable, due to wind, rain, etc., we will contact you prior to delivery. In the event of cancellation due to weather, deposits/payments are non-refundable and will be credited towards a future reservation within one calendar year from the date of original booking. Please consider having a backup indoor option for your event so the party can go on regardless. 

How long is the rental period?

The standard rental period for our bounce houses is four (4) hours

The standard rental period for our bubble house is three (3) hours

If you need the bounce/bubble house longer, we will try our best to accommodate you. We will set up at least 30 mins prior to your event and work with you on the best time to pick up.